Effective Date: [11/02/2025]
This Privacy Policy forms part of the Terms of Use and Terms and Conditions agreed between you and SHASTI GLOBAL TRADERS (referred to as the "Company," "us," or "we") and applies to all products and services available on the Website (collectively referred to as the "Services"). It outlines how the Company collects, uses, stores, discloses, and protects your personal information when you use the Website. This Privacy Policy is an electronic record generated by a computer system and does not require any physical or digital signature.
It explains the types of information collected from you, the purposes for which it is used, and the ways in which it may be disclosed or transferred. You can withdraw your consent for the collection and use of your personal information at any time. However, if you do so, we may not be able to continue providing the services for which you have withdrawn consent. Please note that withdrawing consent will not affect the processing of data that occurred prior to the withdrawal.
We understand the importance of privacy and are committed to safeguarding the confidentiality of your personal information. Terms not defined in this Privacy Policy will have the meanings assigned to them in the Company’s Terms of Use.
This Privacy Policy applies to the use of the Website (www.estuna.in) , but does not extend to products, services, websites, or content offered by third parties on the Website. The Privacy Policy is in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices, Procedures, and Sensitive Personal Data or Information) Rules, 2011, which mandate the publication of a Privacy Policy for the collection, use, storage, and transfer of sensitive personal data or information.
By accessing the Website, you consent to the terms of this Privacy Policy. The Company may update this Privacy Policy from time to time without prior notice, and the changes will take effect immediately upon being posted on the Website. Your continued use of the Website signifies your acceptance of the amended Privacy Policy.
The main goals of this Privacy Policy are to:
a. We, with its registered office at Shasti Global Traders, No. 56, Kulathu Pirivu, Bannari Main Road, Chikkarasampalyam (PO), Sathyamangalam (TK), Erode District - 638401, collects and retains your information.
b. The information you provide when registering on the Website may include, but is not limited to: personal identity details such as gender, name, address, age, preferences, etc.; financial details like banking information; lifestyle information; and contact details including physical addresses, postal addresses, phone numbers, email IDs, and social media profiles ("Profiling Information").
c. We maintain and encrypt your account history, including billing information, payment history, and communications with us, on secure servers.
d. We gather browsing activity data such as IP addresses, time and date of Website use, browsing patterns, IMEI numbers, and other user behavioral information. Additionally, we collect statistical details like browser software, operating system, hardware/software attributes, pages viewed, session counts, and unique visitors.
e. We collect transactional history (excluding banking details) related to your e-commerce activities.
f. We store and manage security-related information such as usernames, passwords, email addresses, and other credentials you use on the Website.
g. We may store data you or third parties upload to our servers, such as images and documents. We collect personal information solely to conduct business and provide and improve our Services. (Points (b) through (g) collectively referred to as "Personal Data").
h. Information that is publicly accessible is not considered personal data, and the Company is not responsible for its authenticity or completeness.
i. Any data provided in relation to disputes or complaints regarding the Website or Services will be processed accordingly.
j. By providing Personal Data, you are no longer anonymous to us. Certain fields on the Website are marked as mandatory or optional, and you may choose not to provide certain information. However, withholding required details may prevent us from providing you with certain Services. We may also track certain data based on your actions on the Website, which is used for internal research, including user demographics, interests, and behavior. This data is collected in an aggregated form for analysis.
k. We do not and will never sell your personal information to third parties. Any use of your information will strictly follow this Privacy Policy. If we wish to use your data for purposes beyond this policy, we will obtain your prior written consent. We are not liable for any damages arising from your disclosure of personal data in public spaces. You assume any risks related to sharing your data publicly.
a. By accepting the Terms of Use, you consent to the collection and storage of your personal information while using our Services or the Website, in line with this Privacy Policy.
b. By providing your Personal Data, you authorize the Company to collect, retain, manage, and use it for the following purposes:
i. Verification of your identity and eligibility to register on the Website, as well as security checks like KYC (Know Your Customer).
ii. Processing and managing your registration on the Website.
iii. Providing customer support, including responding to queries, feedback, claims, or disputes, and sending administrative service announcements and security alerts.
iv. Rendering the Services you request.
v. Verifying charges you have paid.
vi. Conducting business, marketing, and promotional activities.
vii. Facilitating communication between Users and processing their transactions.
viii. Conducting research or statistical analysis to improve Website content, product offerings, and services.
ix. If permitted by applicable law, using your contact details for marketing and communications related to Services provided by the Company or its affiliates, with your consent.
x. Publishing voluntarily submitted Personal Data or other information through Website tools, with consent for public display.
xi. Making disclosures required by law or regulations or necessary for investigations or claims involving the Company or third parties.
c. Any aggregated personal information we collect becomes our property. We may use it for any legitimate purpose, without compensation to you.
d. We use "cookies" to personalize your experience on the Website. Cookies track user preferences and behaviors to improve your interaction with the Website. You can set your browser to accept or reject cookies, but by accepting cookies, you consent to our use of data collected through them. You may also update your Profiling Information at any time. We may share your data with affiliates to enhance personalization and efficiency under secure conditions.
e. You may disable cookies in your browser settings, but this could limit your access to certain Website features.
In compliance with the law, to conduct our business, or to ensure system security, we may need to intercept, monitor, or store your personal information. Such actions may be carried out without your prior knowledge, and we will not be liable for any damages arising from this monitoring. We may also monitor your information to ensure compliance with the Terms of Use and identify any violations. To protect the integrity of our Services, we may filter data to prevent the transmission of malicious content. If we procure services from third-party providers, we may share your personal data with them as necessary for service delivery.
a. We and our third-party service providers, including ad networks, utilize cookies, web beacons, and other tracking technologies to gather information about your usage of our Website and Services. This includes data such as your browser type, ISP, operating system, domain name, access time, referring URL, page views, IP address, and the type of device you use. We also track the frequency of your visits and usage of our Services. We use this information (including data collected by third parties) for Website analytics, such as identifying frequently visited sections, user preferences, and to assist in delivering relevant advertising, both on and off our Website. Additionally, we evaluate the success of our advertising campaigns based on this data. Please note, we currently do not honor browser requests for tracking preferences.
b. Cookies may be used to gather information about your browsing habits, such as the products you view and sections you explore. They are designed to remember your preferences, such as language or country, for future visits. Importantly, the cookies we use do not store sensitive data like passwords or payment card information. Below is a list of cookies and local storage keys we utilize, and you may opt-out of them manually as desired:
We participate in third-party ad networks that display advertisements on other websites based on your visits to our Website and others. This enables us and these third parties to target ads for products or services that may interest you. These ad network providers, advertisers, sponsors, and traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), and other technologies to assess the effectiveness of their ads and to personalize advertising content. These third-party technologies are governed by their own privacy policies, not this one. We may share data about your use of our Website and Services with these third-party advertisers, including aggregated or non-personally identifiable information about our visitors and users.
We may send you periodic promotional or informational emails/SMS messages. You can opt out of these communications by following the instructions in the email. Please note that it may take up to 7 business days to process opt-out requests. Even if you opt out of receiving promotional emails/SMS, we may still send you messages related to your account or Services you have requested or received from us.
Our Website allows users to voluntarily share a link, page, or invitation with others through the "Refer a Friend" feature. You may forward the link via email, WhatsApp, Telegram, or other electronic means. This information will not be used for any other purpose.
If you log in to our Website via a social media account, you will be required to provide authentication details. Upon granting us permission, we will access and collect your basic information, such as your name, profile picture, gender, networks, user IDs, friends list, date of birth, email address, and other publicly available details from your social media profile. This information will be accessible to us, even if you have chosen not to make it public.
While we strive to protect your privacy and personal information, we cannot guarantee absolute security, particularly in relation to third-party websites and advertisers that may link to our Website. These third-party sites may have different privacy practices, so we encourage you to review their privacy policies when navigating away from our platform. We may update this Privacy Policy periodically, and we recommend reviewing it regularly to stay informed of any changes. If you have any questions, please contact us at [email protected].
a. About This Privacy Policy: This policy applies to users accessing or using our Website and Services. By using the Website, you consent to the collection, processing, and storage of your data as outlined in this Privacy Policy.
b. Consent: In this Privacy Policy, "you" refers to the end user of the Website. By using the Website, you consent to the collection and use of your data as described.
c. Review and Updates: We recommend reviewing this Privacy Policy regularly, as we update it from time to time. Ensure that your Personal Data remains accurate, and inform us of any changes to maintain a smooth relationship with us.
d. Third-Party Services: Our Website may include links to third-party services. By clicking on these links, you consent to the third party’s data collection and usage practices, which may differ from ours. We encourage you to review their privacy policies when accessing third-party platforms.
By using our Services, you consent to the collection, storage, and sharing of your Personal Data with our employees, affiliates, and third-party service providers. We may use this data for service provision, analytics, and to enhance the user experience. In the event of a corporate sale, merger, or similar event, your Personal Data may be transferred as part of the assets. Additionally, we may disclose certain Personal Data in response to legal obligations or proceedings. Even if you discontinue use of our Services or close your account, we may still retain and use your data to comply with legal obligations.
We reserve the right to update or amend this Privacy Policy at any time. Any changes made will be reflected on the Website, and we encourage you to review this Privacy Policy whenever you visit our Website to stay informed about how your Personal Data is being used.
This Privacy Policy will be governed by and construed in accordance with the laws of India
If any provision of this Privacy Policy is found to be prohibited or invalid under applicable law, that provision will be ineffective only to the extent of such invalidity. The remaining provisions of this Privacy Policy will remain valid and enforceable.
In compliance with applicable laws, including the Information Technology Act, 2000, the Consumer Protection Act, 2019, and relevant rules, the contact details for our grievance redressal officer are provided below. If you have any complaints or queries related to our Services or Terms of Use, please contact Email: [email protected]